Please read these Terms and Conditions carefully before using the Chatki platform. All rules relating to accounts, bonuses, payments, and responsible gaming are explained here in plain English.
For a quick overview of the key points in Chatki's Terms and Conditions
Chatki is strictly for individuals aged 18 and above. Registration by minors is completely prohibited, and any such accounts will be terminated at any time.
Each person may register only one account. If multiple accounts are created or bonus fraud is attempted, all associated accounts will be terminated.
All deposits and withdrawals must be made from an account registered in your own name. Transactions through third parties are strictly prohibited.
Each bonus carries specific wagering requirements. Please read the terms carefully before claiming a bonus. Failure to meet the requirements may result in the bonus being cancelled.
Keep your password and login credentials completely confidential. The account holder is responsible for all activity on their account.
For any complaint or dispute, please contact the chatki support team first. We are committed to resolving issues fairly.
These Terms and Conditions constitute a legal agreement for use of the Chatki platform. By registering on or using Chatki, you are automatically considered to have agreed to these Terms. If you object to any of the Terms, please refrain from using the platform.
Chatki (referred to hereinafter as the "Platform" or "we") is a licensed online gaming service provider. These Terms and Conditions ("Terms") govern the relationship and obligations between Chatki and its members ("you" or "player").
All Chatki services — Live Casino, fish games, slots, table games, promotions, bonuses, and any future services — are covered by these Terms. The same Terms apply whether you access the platform via a mobile app, web browser, or any other device.
Chatki reserves the right to modify these Terms at any time. Continued use of the platform following any changes will be considered acceptance of the updated Terms. We recommend visiting this page regularly to stay informed.
These Terms are written in English. However, in the event of any dispute, the English version shall be considered the definitive version.
The following requirements must be met to open an account and use Chatki's services:
Chatki may request identity verification documents at any time. These may include a national ID card, passport, or other government-issued documents. Withdrawals may be placed on hold until KYC verification is complete.
Providing false information during registration will result in immediate account termination and forfeiture of all balances.
The security of your Chatki account is your own responsibility. Use a strong password and update it regularly.
You are fully responsible for all activity carried out through your account. Chatki will not be liable for unauthorized use by a third party, unless it is proven that the breach was due to a flaw in the platform's own security systems.
Deposits and withdrawals on Chatki can be made via bKash, Nagad, and Rocket. The following rules apply to all transactions:
Using a chatki account for money laundering or any other illegal purpose is strictly prohibited. If such activity is detected, the account will be terminated and the relevant authorities will be notified.
Chatki regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms that you should read carefully before claiming.
To qualify for a referral bonus, the referred member must successfully register and complete their first deposit. If a fraudulent referral is detected, both accounts will be terminated.
Chatki reserves the right to modify, suspend, or cancel any promotion at any time. For details on current promotions, Promotions Page See.
Chatki's games are conducted in a fair and transparent manner. Game outcomes are determined by a Random Number Generator (RNG), which is regularly audited by an independent third party.
In Live Casino games, the dealer's decision is final. If a technical disruption causes the outcome of a round to be uncertain, that round will be declared void.
The following activities are strictly prohibited on the Chatki platform and will result in immediate action if detected:
If a prohibited activity is detected, your account will be terminated immediately, all balances forfeited, and legal action taken if necessary.
Chatki believes gaming is a form of entertainment — not a source of income. We encourage all players to game responsibly and have put in place a number of protective measures to support this.
To learn more about Responsible Gaming, visit our Responsible Play Page Visit us there to find self-control tools and support resources.
Chatki takes the protection of your personal information very seriously. We follow strict policies regarding how your data is collected, stored, and used.
For more information, visit our Privacy Policy Read.
Chatki reserves the right to suspend or terminate an account under any of the following circumstances:
You may request to close your account at any time. You will be given the opportunity to withdraw any existing balance, provided there are no outstanding obligations.
If no transactions are made for 12 consecutive months, the account may be declared inactive and a maintenance fee may apply. Contact support to reactivate your account.
Chatki is not liable for the following:
Chatki's total liability will never exceed the principal amount of the transaction in question. Chatki is not liable for any indirect or consequential damages.
Chatki reserves the right to modify these Terms and Conditions at any time. Members will be notified of significant changes via email or through the platform.
Continued use of the platform after updated terms are published will be considered acceptance of the new terms. Please check this page regularly.
If you have any questions about these Terms, please contact our support team: [email protected]
Player FAQs on Terms & Conditions
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